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Match​.​com customer service complaints

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I called them after 6days over my ending days, but they cannot refund it. I am smarter now.

He lives in Kuala Lumpur Malaysia and I am wondering if there is anything you can do to help us identify the individual? If you email you get a pre-prepared response which DOES NOT answer your question. I contacted the FBI TODAY after he scammed me He hacked the email of the president of an East Coast bank and wired funds to me.



To our knowledge, this company collects reviews by asking its customers to share their experiences on Trustpilot. This company has claimed its Trustpilot profile, but to our knowledge, doesn't actively invite its customers to write reviews on Trustpilot. This company hasn't claimed its Trustpilot profile and to our knowledge, doesn't actively invite its customers to write reviews on Trustpilot. DONT USE THIS SHAMELESS COMPANY Used this site and found it a complete waste of time, cancelled it after two weeks after wasting over £49. SHAME on this large company making massive profits sinking this low they are no more than scam artists Awful experience. They are just interested in taking your money and will say whatever they like. They have something called shuffle which I innocently tried. It comes up with a photo and age and you have to say yes or no to liking them. I'm polite and don't like to say that I don't like someone, particularly when I haven't seen any details of them. I was horrified to find them all in my favourites box! When I googled, it showed me how to remove them but when I tried, it wouldn't work so I called Match and they told me that they were aware of the problem and were working on it. I called 2 months later only to be told that I had been given the wrong information and that they have removed that feature. I also had very inappropriate messages from some men. If you are looking for a quality man ladies, be very careful here! Will never use Match again. Several years ago I bought a three month membership to Match. The site was ok, but not as good as OKCupid, in my opinion, and OKC is free. Not only was I NOT cancelled, but I had to call back TWO more times to get the problem dealt with properly. I don't know what possessed me to try them again, but I thought if I paid with PayPal this time it would give me more control. DON'T USE THIS SITE - IT'S NOT WORTH THE MONEY OR THE AGGRAVATION. YOU CAN FIND BETTER FOR FREE. I was so naive when I signed up a month ago. I really only saw one guy I would be interested in but had to give him a skip because of his ago being younger than me. Oddly enough he was the one that messaged me the day I paid for the site. I asked him right away why are you 50 looking for older women? He was quick to clarify his age was 65 I'am 64 and sent current pictures. I could not find his profile... I asked him through the site message why I could not find him. He said when I had not replied he got off the site. OK well he gave me a good description of himself and what he was looking for. Frankly I was flattered that the only guy I looked at was also interested in me. And BTW his older photo was also more appealing than the one he had posted on the site saying he was 50. So I was skeptical right off about the photo but let it go. We started talking on Whatsapp at his insistence. He had a sexy foreign voice saying he was from Holland via San Fran. All of a sudden he won a contract that took him to Malaysia and it his departure was too quick for us to meet before he left. I started falling for this guy but family and friends were saying hey we cant find him on google or the place he said he was from in GA. When he was suddenly robbed in Malaysia I knew the I need money question was about to be asked. It then became a nightmare for me. MATCH should have verified his photo as I have since learned other sites do. I got off of match because only creeps were contacting me saying how sexy I looked. I was able to get a refund from Match when I insisted on getting one. They charged me for one month only. I would NOT recommend this site to anyone. No verification and the quality of men on this site is very low. Just about old perverts looking for women their daughters age or younger and when you reject them. They complain and match will cancel your account. Still charging you the whole subscription. I'm showed on matches for men my dad's age even though I am looking for a man my own age. Sadly I can only echo what others before me have said but with another point of view. I discovered that my 'match' was appearing in other profiles with another name with more or less all the same details. When challenged he said, and had previously mentioned, that his computer had been hacked so many files, like the pictures, had been stolen. Fair comment as it does happen. What it boiled down to was one enormous scam and my 'match' was doing his best to get me off the site on the grounds that we had a 'relationship'. When I left the site there were at least 3 profiles all by the same person and Match. As regards fees, the company completely ignored the fact I had cancelled my subscription so be warned, the money is taken. However, to be fair to them, I was refunded within a few minutes of making the complaint. But it should not have happened. I have taken the mulitple profiles matter to a higher level of authority and I would advise both ladies and gents to spend a bit more time checking other profiles before commiting to just one person. He or she may well appear as other names and in this case, several names. It is obvious that match. I not much on giving up but geez this site is not good for finding the next love of my life. Did 6 month's on match. I have about 4 month's left but there is very few ladies on there that will even respond. Bottom line no one cares if you find the right love of your life. They do care about the money. There has to be a better way to meet someone??????????? Years ago this site had a reputation for being good and for having genuine, relationship seeking people on it. After many disappointments on pof, okcupid and other free dating sites I decided to try this one. Well, when you sign up and keep you profile in the free option you get bombarded with emails saying you have been visited and favourites. After seeing how many visits, winks, and favourites I received from men said I had 99+ on each , I decided yo bite the bullet and upgrade you can't see who hàs visited you, favourited you or winked at you unless you pay 29. Well, I checked my favourites , winks and visits... I then starts to get messages off someone who is not even in the UK no doubt he will tell me his name is mr bwalglglewgg from Nigeria and he needs funds from me for his poor family.. I'm more than convinced this message is from a scammer. I will be cancelling my subscription and would advise anyone to avoid match like the plague as it 8s just a scam to get you to sign up and pay. This is a money making scam. It's a money making scam!! I made a profile and it was clear I couldn't read messages or see who was interested without paying for subscription. I hesitantly paid what I was led to believe was a reduced rate one off payment for 6 months access. I have cancelled my bank account and I'll be damned if they get another penny from me. Absolute rubbish,money making scam just like POF seeing as though they are all owned by the same company. They lure you into getting a subscription by you receiving loads of messages which you can't read unless you subscribe.... Little or no response,these Dating sites should be banned,a complete waste of money.... A utter disgrace and I strongly advise people to read these reviews before joining. They do say it's the in thing nowadays by meeting people but unfortunately the greed of money has spoilt it. I echo all the other negative comments. I was on Match. Had 1000+ profile views and sent loads of messages. Only had 4 replies. I got to go on 2 dates but they lived over 50+ miles away and were too far for a relationship. What they don't say is that if you see someone you like you have to stump up for a 6 month membership to message them. If they are non members they cannot reply so you've wasted your money and you're stuck with a 6 month membership. Most profiles are people who joined up 'free' on a whim, put a profile on and didn't take it further. Hence you're wasting your time and money trying to message them. All in all Plenty of Fish is FREE to message and at least you haven't stumped up for a membership to get walls of silence to your messages.

We will process and protect the information you provide to us in accordance with your privacy choices and the Terms of Use. I happened to make contact with another member just days before the xi of my membership and we were corresponding by email through Match. This site has done nothing for me or my account. Your company is a lie. They are looking for a handout or misrepresent themselves. I will now mail a demand letter to their legal department P.

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released December 17, 2018

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